PracticeClient portal
Clients in the loop, never in the way.
One secure place for clients to follow their matter, send what you need, sign, pay and talk to their case team.
Fewer emails, faster matters
Ask for a document once. Get it back on the file.
The case team requests documents, photos, audio or video from the client. The client answers signed in, in the app, and the upload lands on the matter. Emails are only reminders; there is never a public upload link.
What clients can do
Everything a client needs from their lawyer, in one place.
Answer requests
Upload what the team asked for, before the due date.
Sign & pay
Sign shared documents and pay invoices online.
Message the team
A client chat per matter, separate from staff discussions.
Book meetings
Request time with the lawyers on their matter.
Sharing
Clients see what you choose to share
Team documents on a matter stay hidden from the client until someone shares them; client uploads are always visible to the team. Every share and unshare is audited.
Participants
Bring co-clients and representatives into the matter
Invite a co-client, representative, family member, guarantor or witness into a matter with the access they need and, if required, an identity check before they’re let in. Participants see the client’s name only.
Booking
Meetings with the people who know the matter
Clients can only book the lawyers on their own matter’s team. The team accepts, declines, reschedules or reassigns to a colleague on the same matter.
In short
What is a client portal for a law firm?
A client portal is a secure, signed-in space where a firm’s clients follow their matters, send documents the firm has requested, read and sign what the firm shares, pay invoices and message their lawyers. It replaces scattered email attachments with one record on the matter that both sides can rely on.
Explore the suite of tools
FAQ
Do clients need an account?
Yes. The portal is always signed in, so requested documents never travel through public links. Firms invite clients from the matter.
Can the firm control what clients can do?
Yes. Client presets set what clients can see and do (documents, uploads, signing, payments, messages and meetings) for the whole firm.
Where do clients use the portal?
In the Asem mobile app and the desktop app.
Give clients a better way to work with you.
See document requests, signing, payments and booking from the client’s side.
