Support

Need help with Asem Legal on desktop, iOS or Android? Email info@mail.asemlegal.com and we will reply within one business day (Monday to Friday, GMT).

Before you write

• Can’t sign in? Use “Forgot password” on the sign-in screen. Your firm’s administrator can also re-send your invitation or change your role.
• Missing a feature or page? What you can see depends on your role and on what your firm has enabled. Ask your managing partner or firm administrator.
• Not getting notifications? Check that notifications are allowed for Asem Legal in your device settings, then sign out and back in.

Include in your email

• your name and firm;
• the app you’re using (desktop, iOS or Android) and its version, shown under Profile;
• what you expected to happen, and what happened instead.

Please don’t email client-confidential documents. We will ask for anything we need through a secure channel.

Privacy and your account

See our Privacy Policy and Terms of Service. To delete your account, see Delete your account.